Online Patient Portal and Bill Pay
Remain in control of your care with Cerner Patient Portal and Bill Pay in one convenient login at Modoc Medical Center
The Patient Portal gives you 24/7 access to:
- Send secure messages to your care team – Secure messaging gives you the convenient ability to ask questions as they occur to you and communicate with your provider on your schedule. Encrypted messages ensure that your health information is private and protected.
- View your health records – You can find appointment instructions, medications, immunization records, and more. Maintain current records to experience more efficient care and seamless communication between you and your provider.
- View your latest test results – Lab test reports will be available online as soon as they are released by your provider. View, save, and print these results at any time.
- Manage appointments expediently – You can confirm, reschedule, or cancel upcoming appointments, and request a new appointment all without picking up the phone.
Please understand that Modoc Medical Center providers and support staff only respond during regular business hours. Please allow 72 business hours to ensure a thorough review of your message and response.
If you have not received a response in a timely manner, please contact Modoc Medical Center via phone at (530) 708-8800.
In the event of a medical emergency, please dial 911. The Patient Portal is meant only for non-emergency health-related correspondence.
HOW TO SIGN UP
Request enrollment at your next visit. Staff will issue a welcome email that will enable you to log in and create an account.
OR
Call us at 530-708-8800 x11602 to request enrollment. A member of our Medical Records team will gladly assist you with enrollment.
HEALTHELIFE MOBILE APP
After enrollment, access your patient portal using your mobile device by downloading the HealtheLife app from Google Play or the iOS App Store.
- Click your App Store icon
- Search for the HealtheLife application
- Click on the app to load it onto your phone
- Open the app, then enter your username and password
- Make sure to allow “alerts” so you will receive notification of new messages or results in your portal
NEED HELP?
Call Consumer Care at 1-888-338-9741 for your portal technical questions.
- Self-enrollment assistance
- Claiming your portal invitation
- Creating an account
- How to navigate the portal, including how to message your provider, request an appointment or request a mediation refill
- Help when you forget your security questions
- Troubleshooting your technical issues
- Bilingual support