As a patient at MMC, you have rights and responsibilities. Knowing your rights and responsibilities can help you, and the healthcare professionals work better as a team. This will, in turn, improve the care you receive. If you are under the age of 18, your rights and responsibilities will be carried out by your parents or guardian.
The hospital will sensibly respond to requests and needs for treatment or service within its ability, stated mission, and applicable laws and regulations. No patient will be denied suitable hospital care based on race, religion, cultural variables, gender, sexual orientation, marital status, age, newborn status, disability, or payment source.
Patients will be treated respectfully and with awareness of their individuality and personal needs, including privacy, effective pain management, and psychosocial, spiritual, and cultural differences.
The patient’s medical record and all computerized medical information are kept confidential according to the constraints of state and federal laws. The patient or any individual authorized by law will have access to the patient’s medical record.
Each patient may know who has overall responsibility for his/her care. Each patient or any individual authorized by law will receive information about the patient’s ailment, course of treatment, and prognosis for recovery in understandable terms for the patient from the appropriate person at MMC.
Patients can make health care and ethical decisions in conjunction with their health team members. They may also assign representatives to be associated with their care. Excluding emergencies, consent for treatment will be obtained from patients or those legally authorized to act for them before participating in research and before any diagnostic and/or surgical procedures are done. Any patient may refuse treatment to the extent allowable by law and will be educated about the medical consequences of the refusal of said treatment.
Excluding emergencies, the patient may not be transported to another facility without a full explanation for the transfer, coverage for continuing care, and acceptance by the receiving organization. Patients may view their billing statements and receive an explanation as needed. Upon request, each patient may receive information about financial assistance accessible through MMC.
Patients or their legally authorized representatives are accountable for providing complete and accurate medical data and cooperating in the patient’s treatment.
Patients and their legally authorized representatives are accountable for observing MMC policies, rules, and regulations, together with rules for visitors, noise control, and smoking. All are expected to be considerate of other patients, visitors, staff, and property.